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WTF :unknw:
There's a store in Australia that really hates it when its customers walk around the store without buying anything.
Redditor informing shoppers of a new fee at a specialty food store in Brisbane.
It's $5 for "just looking."
The fee exists to stop people from "showrooming" — which occurs when a customer looks at items in a physical store, then makes the purchase online.
The sign assures that you'll have the five dollars deducted from the final purchase price, so you'll get your money back if you buy something.
The policy is being ripped apart unanimously.
"It has to be the most misguided strategy we've seen for dealing with showrooming," . "The goal of any retailer should be to impress customers with competitive pricing and great customer service — not treat their customers with suspicion and hostility from the moment they walk in the door."
"If customers aren’t buying, the seller needs to figure out why and adapt accordingly," wrote Chris Morran at The Consumerist. "If this store’s prices are truly the best, then maybe it should be offering a price-match guarantee.
If it truly offers products that aren’t available elsewhere, then how are these showrooming shoppers buying these items from someone else?"
The commenters in the Reddit thread were more straightforward.
"This store seems desperate to go out of business," quipped one commenter.
"If it was me, I'd say 'Screw you.' and not give them a dime, walk out and refuse them any future business," wrote another. " They are asking to go out of business."
And those were the polite ones.
https://finance.yahoo.com/news/store-charges-customers-5-just-234300072.html
There's a store in Australia that really hates it when its customers walk around the store without buying anything.
Redditor informing shoppers of a new fee at a specialty food store in Brisbane.
It's $5 for "just looking."
The fee exists to stop people from "showrooming" — which occurs when a customer looks at items in a physical store, then makes the purchase online.
The sign assures that you'll have the five dollars deducted from the final purchase price, so you'll get your money back if you buy something.
The policy is being ripped apart unanimously.
"It has to be the most misguided strategy we've seen for dealing with showrooming," . "The goal of any retailer should be to impress customers with competitive pricing and great customer service — not treat their customers with suspicion and hostility from the moment they walk in the door."
"If customers aren’t buying, the seller needs to figure out why and adapt accordingly," wrote Chris Morran at The Consumerist. "If this store’s prices are truly the best, then maybe it should be offering a price-match guarantee.
If it truly offers products that aren’t available elsewhere, then how are these showrooming shoppers buying these items from someone else?"
The commenters in the Reddit thread were more straightforward.
"This store seems desperate to go out of business," quipped one commenter.
"If it was me, I'd say 'Screw you.' and not give them a dime, walk out and refuse them any future business," wrote another. " They are asking to go out of business."
And those were the polite ones.
https://finance.yahoo.com/news/store-charges-customers-5-just-234300072.html
