As I had been a victim like this guy, I mulled my options as well, albeit briefly for the reasons I cited. The other reason the police and Crown wouldn't expend any time on this, is the relatively trivial amount of money at issue here...depending on how long his appointment was to have been, maximum about $200. The guy in the wheelchair however, got ripped off for over $800,000, not just for lack of service, but also extortion etc, so circumstances were different and important enough to pursue. Bottom line is that none of us is going to trade their privacy, job, friendships, and relationships to obtain justice at this kind of social and media cost. It's also the reason why girls and their pimps do it, thankful not often.
I was just throwing out my nostalgic thoughts about this kind of thing, but if you want to share it that's fine with me...others might think otherwise which is fine, but if it helps to put this in its true reality, then by all means.